Tracy notified me of the following resource. The Beryl Institute is offering a free research report, Measuring, Assessing and Meeting the Needs of Primarily Spanish-Speaking Patients in the Hospital. According to the website: "
This
study assessed the language needs of a patient population to determine
if there was a need for patient surveys in languages other than English.
Data and trends from surveys of non-English speaking patients were
studied to judge efficacy and equality of services. Changes were
implemented based on the data analysis.
This report is based on research conducted at Tallahassee Memorial HealthCare in Tallahassee, Florida. It was supported in part by The Beryl Institute's
Patient Experience Grant Program."
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