I have used EndNote citation software for MANY years but I am still learning :-) A student in one of my classes had problems with EndNote writing out the names of the author within the citation. In researching the problem - I found that if the author had published a number of resources and the author's name is entered differently in the EndNote, EndNote believes the author is different, so it attempts to help out by writing out the name. The work around is to copy and paste the author's name into each resource so that it always appears identically.
When attempting to empty the EndNote trash - the trash would not empty. We figured out that it was because the citations were being used in the Word document. After deleting the errors in Word, the trash emptied because it was not in use.
The third problem - was that the student's EndNote library got locked for some reason. The research on correcting that problem was to restart the computer. As challenging as issues such as the three I just discussed - it is rewarding to learn new tricks.
When attempting to empty the EndNote trash - the trash would not empty. We figured out that it was because the citations were being used in the Word document. After deleting the errors in Word, the trash emptied because it was not in use.
The third problem - was that the student's EndNote library got locked for some reason. The research on correcting that problem was to restart the computer. As challenging as issues such as the three I just discussed - it is rewarding to learn new tricks.
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