Friday, October 22, 2010

EMR and Patient Satisfaction

There was a question on the ANIA-CARING listserv about publications on the EMR and patient satisfaction.  I have compiled a listing of the articles that were shared by the listserv membership below. 

California Healthcare Foundation (2010). Consumers and health Information technology: A national survey. http://www.chcf.org/publications/2010/04/consumers-and-health-information-technology-a-national-survey

Consumers want technology to help keep them healthy, survey shows. http://www.healthcareitnews.com/news/consumers-want-technology-help-keep-them-healthy-survey-shows?page=0,0

Freeman, M. C., Taylor, A. P., & Adelman, J. U. (2009). Electronic medical record system in a headache specialty practice: a patient satisfaction survey. Headache, 49(2), 212-215. doi: HED1009 [pii]10.1111/j.1526-4610.2007.01009.x. http://cisevaluation.com/CISIES_Administrations.html

Gadd, C. S., & Penrod, L. E. (2000). Dichotomy between physicians' and patients' attitudes regarding EMR use during outpatient encounters. Proceedings in AMIA Symposium, 275-279. doi: D200771 [pii]

Schneider S, Kerwin J, Robins C, & Dean D. (2009, July). Consumer engagement in developing electronic health information systems: Final report. (Prepared by Westat, Rockville, Maryland, under Contract No. 233-02-0087). AHRQ Publication Number 09-0081-EF. Rockville, MD: Agency for Healthcare Research and Quality. http://healthit.ahrq.gov/portal/server.pt/gateway/PTARGS_0_9442_909189_0_0_18/09-0081-EF.pdf

Stephan, S. (2010). Evaluation of clinical metrics. JHIM (published this fall - volume/issue not yet available)

Stewart, R. F., Buchanan, H. S., Bailey, B., Schuyler, M., & Kroth, P. J. (2005). Effect of electronic charting on the patient-psychiatrist relationship. AMIA Annual Symposium Proceedings, 1122. doi: 57439 [pii]

Walker, J., Ahern, D. K., Le, L. X., & Delbanco, T. (2009). Insights for internists: "I want the computer to know who I am". Journal of General Internal Medicine, 24(6), 727-732. doi: 10.1007/s11606-009-0973-1

Winkelman, W., Leonard, K. & Rossos, P. (2005). Patient-perceived usefulness of online electronic medical records: Employing grounded theory in the development of information and communication technologies for use by patients living with chronic illness. Journal of the American Medical Informatics Association,12(3): 306-314. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1090462/pdf/306.pdf

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