When I opened OneDrive for Business on the Mac a few days ago, Ii noticed that it did not have the latest files. As a matter of fact, the most recent file update was September 10. Since my textbook and other important files are backed up, I had to figure out the problem. I must have my files backed up and synced.
What happened is that during a Windows update at 9:32 PM on September 10, a corruption disconnected the cloud OneDrive for Business with my computer. A fantastic tech support person, Sam, and I investigated the problem for about an hour. About 2 minutes after we hung up the phone, we both figured out the solution simultaneously. I checked the Microsoft Store and it showed that I had OneDrive for Business installed. I found the app, logged in, and it worked!
What happened is that during a Windows update at 9:32 PM on September 10, a corruption disconnected the cloud OneDrive for Business with my computer. A fantastic tech support person, Sam, and I investigated the problem for about an hour. About 2 minutes after we hung up the phone, we both figured out the solution simultaneously. I checked the Microsoft Store and it showed that I had OneDrive for Business installed. I found the app, logged in, and it worked!